Dunkin’ Donuts Comes To My Town

I am having spongy, melt-in-mouth chocolate donut, stuffed with dripping hazelnut cream; dusted with Dunkin’s special sugar and I am immediately transported to another world. When was the last time I tasted this delicious bite? I think it was in Europe.. oh yum!! I am so glad that now I don’t have to travel abroad to get the taste I like, it is now in my home town, so close to my house, that I can feast as often as I want.

Yes, Dunkin’ Donuts is on my mind and it has opened its doors at Linking Road (actually two restaurants on the same day-10^th May2014). It is the world’s leading baked goods and coffee chain hub where young adults can relax and munch on delicious ‘wicked’ wraps and sandwiches, or get ‘whipped, cut up, baked, and be so imperfect” for the brief time when they stretch their minds at their donut outlets.

Speaking at the grand opening, Mr Ajay Kaul, CEO, Jubilant Foodworks Limited said, 

“We are encouraged by the appreciation Dunkin’ donuts has received from consumers right from the time we opened our first restaurant in Delhi. This opening of our restaurant in Mumbai marks the beginning of this exciting journey for us. We are confident that with the differentiated, all day part food and beverage menu that we offer, consumers in Mumbai will love Dunkin’ Donut”

Dunkin’ donut does not only boast about its big variety of donuts that range from classic to shell to ring donuts, it also has sandwiches, burgers and wraps too.

I tasted the ‘tough guy Burger’ that had spicy and succulent meat patty in the bed of salad and coated with creamy mustard sauce. I was happy with the rich taste of the sauces that is perfect for Indian taste. Most of the restaurants have food that is initially very good but it loses its luster after some time but Mr. Dev Amritesh, the President & COO, cleared my doubts by saying that their products have always tasted the same at all their outlets.

I just loved the wraps. Wrapped in Multigrain tortilla, they were just plain wicked. The crunchiness of nachos, the sweet tang of raw mangoes, the spicy jalapenos and chipotle sauce..It was superb!!

And then came the great Stirr’accino, the one of its kind, a unique brand. One cup with two coffees- Espresso shot of dark roast Arabic beans for strong coffee experience and original blend of light roast Arabic beans for mellow fruity flavor. I didn’t need sugar, the sweetness was just right for me.

Okay, my tummy was protesting.. “STOP” it grumbled… but still I went for ‘Spiked Iced Tea’….

The tea is actually brewed with fragrant sweet spices. It was very refreshing. It was a good experience and I am sure I will be spending many more evenings at Dunkin’ Donuts for sure!!!

Coffee Culture In Spain

Journey from Mumbai to Canary Islands can be very tedious, because there is no direct flight (have to change 3 flights, via Paris and Madrid to reach Tenerife) and there is no food offered in local European flights. My mouth was parched from exhaustion and I needed to buy a drink. I asked for water, but had to wait till airhostess was ready to bring her cart of drinks. I was too thirsty to drink anything else but water, that was on sale for 2 euros.

On arriving at Tenerife airport, I entered the cafeteria and ordered coffee for me, not specifying the kind of coffee I needed. I was served Café Cortado (expresso with little milk) in a tiny cup. I regretted cause I should have specified that I needed Cappuccino(the milky brand with lots of foam floating on the top making beautiful designs)

In Mumbai, everybody drinks too much tea, some to freshen up and some to kill hunger. In Spain, everybody drinks too much coffee and for the same reason. 

Spanish coffee is roasted and blended in a unique way, with its undeniably quality and unrivaled variety, it represents more than a drink, it is actually a way to relax and celebrate life.

There is great variety to choose from, as the country is filled up with cafes, terraces, restaurants, bars, clubs, pubs, and everywhere you see people sipping coffee.

Mothers leave their children at school then head towards coffee house for some gupshup before going home to their daily routine. Men need coffee with their every puff (it helps them think better, maybe). In Spain, “tomar un café” is one of the most common phrase and an essential part of their everyday life.

But little gyan is important or else you will be stuck with most weird taste in your mouth for ordering the wrong type of coffee.

Café solo, (which means single espresso,) is the most common type of coffee with no milk and is normally served in small cups. Cafe solo represents the basis of all Spanish coffee, It’s the strongest coffee and Spanish normally have this around 11am.

If you are travelling in Spain and like strong coffee with no milk, then Café Solo is for you. If you think it is too small then you can order Café Doble (double espresso), If you find it too strong, then ask for ‘Americano’ (this has more water added and is served in bigger cups) and if you think that none of these is your type and you still prefer without milk, then can ask for Café Suizo (espresso topped with whipped crème) or Carajillo (which is spiked with brandy or whisky)

Most of the time, Spanish prefer their coffee with milk, which is much weaker than Café Solo. They start and end their day with ‘Café con Leche’ (this is half milk, half coffee) and they even have it after every meal.

It is important to understand the difference between ‘Café con Leche’ and Café Cortado. ‘Cortado’ means short or ‘cut’ but it has nothing to do with language. Don’t even think that waitress will give you short espresso. Nah! Café Cortado is café solo with just a bit of milk.

But what if you want less coffee and more milk? You must say “El Café: un Manchado por favor”

If you cannot tolerate caffeine, there’s always the option for ordering ‘Descafeinado’ but again, be careful, you must ask for ‘descafeinado de maquina’ unless you want to get an instant coffee poured into a cup of hot milk.

Then there is another interesting type called ‘Café con Heilo’ (coffee with ice) this is not cold coffee that you might have had sometimes in your own house where in you make coffee and just add ice. There is a ritual to prepare this, which is pretty much like this: 

You ask for a cup of coffee (it could be black or light brown, it doesn’t matter) and a glass filled with ice cubes. Add the sugar in your hot coffee, let it melt and then pour the cup over the glass containing ice. Drink it fast.

Confused already? Okay here is the list if that helps:

Café Solo (Espresso)

Café Doble (double espresso)

Café con Leche (espresso with milk, usually half and half proportionally)

Café Cortado (espresso with a bit of milk)

Café Manchado (little espresso with more milk)

Café Suizo (espresso topped with whipped cream)

Café Americano (large Café solo with more water)

Café Bombon (Café solo with condensed sweet milk)

Carajillo (espresso with a drop of brandy, whiskey or rum)

Café Caramel  (Café solo with condensed milk)

Café con Heilo (Espresso with ice)

There are so many variations and they are so entangled that they only blur your mind and confuse you. With many coffee houses in India, many people have developed a taste for different variety of coffee.

When in Spain, I may order Manchado or Cortado but back home in Mumbai, its always 'just cutting chai……'

Theobroma - a Patisserie in Bandra

A good patisserie should not only have a friendly staff but should also be very clean and hygienic.

Last week I went to buy some pastries and was quite impressed with the pastry shop that I visited here in Spain, where I have come to spend some time.

“May I click your picture” said I and they stopped to pose for me.

Some people sat at the back enjoying chitchat and their midday meal.

I am reminded of the similar patisserie back home in Bandra too.

My friend often goes to this shop after 9pm to buy the bread or pastries, she says that they are sold at half the rate to finish the remaining stock of the day.

This is Theobroma, just off Linking road, opposite KFC.

After receiving the Entrepreneur of the Year award by the Indian Federation of Culinary Associates this year, the following month Kainaz Messman spoke at the World Zarathushti Chamber of Commerce: "Our success formula is simple, yet it is a difficult balance to get right. We offer a good product at an honest price and have a genuine desire to please. We don’t always get it right but we cannot be accused of not trying. We work endlessly to meet and exceed the expectations of our customers. We judge our own success by the positive comments that come our way and feel genuinely hurt, tired and miserable when the feedback is negative. We serve smiles on a plate and that does make our job a whole lot easier but make no mistake, we work very very very hard for those smiles.

When the owner of Theobroma at Bandra outlet, Kainez Messman talks about the toils and joys of satisfying Mumbai’s sweet tooth, does she also do the quality control? Do we have regular inspections for watching the hygiene and the service of these eating-places?

“Cockroach in my Theobroma hot chocolate! Icky feeling! Not going back” screamed my friend Jhumur on her facebook status.

I asked her whether she complained to the management, and she says that she did but they didn't seem too bothered but after she stared at them like a stubborn mule, they waived off her bill

But not all complain.

A twitter friend, Nitishta found hair in her coffee. Disgusted, she just quietly ordered a fresh one and left'

Would they go again?

"Oh yes." says her friend Poppin "But then again, their blue berry cheese cake gives them the biased forgiveness."

A food blogger who visited this place was disappointed too. You can never fool a food blogger who knows exactly what Kejriwal and Akuri looks and tastes like, Give a different name, if you cannot replicate it, but when people come to eat a particular dish, they expect authenticity.

S Mukerjee says “I knew it! Went there last Wednesday for brekkie and u had to see the confusion, sloppy service and the way the fresh stock was lying around open to the elements in plastic crates- like sabji in a market. I just had a smoothie after seeing the stuff lying around like that..yuckkk”

One thing the management should realize is that the client is not a fool. He will eat the unhygienic food on the road if he wants a quick bite, but if he is walking through those shiny glass doors, and willingly to pay the price, he expects quality and service too.